Advanced Anti Keylogger - Help

Advanced Anti Keylogger >> How to >> Contact us

If you have a questions concerning of our software you can contact us via email or fax.

E-mail addresses:
Technical support:
Other questions:

FAX:
+1-509-271-9341

In general we prefer email communication because to accordance with our experience people describe their problems/requests/suggestions in more understandable form while they compose text of message. Usually we answer to all emails within 48 hours maximum.

Before you contact us, please do the following:

Be sure that you're doing everything right. We all make mistakes sometimes... Be attentive.

Look at the program Help file, it may already contain an answer to your question. A lot of people ask us something like "how do I..." though the complete information is there.

Visit product home page in the Internet at www.anti-keylogger.net. It's a good chance that you'll find the newer version of program there. If the serious bug has been found in the program, but the new version is not ready yet, we will make the hot fix for it.

But if you still have a problem with program and nothing else helps, please contact our technical support team:

To get answer as soon as possible please inform us about the following:

Program version (from "Help->About" menu);

Windows version (including service packs and other fixes installed), US or international, OEM or not;

Computer information: CPU type and speed, installed memory;

Description of your problem (as much information as possible so developers could reconstruct your exact situation in the lab).